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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Ground Transportation
Airports build for electric vehicles, even as car rental companies pump the brakes
Hertz recently said it would shed approximately 20,000 EVs due to weakened demand. However, demand for EVs is expected to grow over the long run.
Sabre says higher booking fees helped increase 2023 revenue
Sabre's average booking fee was $5.80 in 2023, an 8% year-over-year increase, said CEO Kurt Ekert on Thursday during Sabre's Q4 earnings call.
Railbookers launches trips in South America
The rail tour operator has added 21 itineraries, primarily centered on Peru, where there are a number of different rail options from casual to luxury.
Brightline West rail project receives more funding
The Department of Transportation has approved $2.5 billion in private activity bonds for the high-speed rail project connecting Las Vegas and Southern California.
2023 Readers Choice Awards winners: A night of celebration
Travel suppliers and advisor partners turned out to honor the industry's finest, from award winners to this year's Lifetime Achievement recipients. This is the night in photos.
Hertz to sell 20K EVs from U.S. fleet and replace with gas-powered cars
The sell-off represents approximately one-third of its EV fleet globally.
Going for a ride on Honolulu's Skyline railway
I took a cool ride on the new light metro system during a recent stay in the Ko Olina and Kapolei area.
Biden administration issues guidelines for sustainable federal travel
The guidelines include directing federal employees to rent electric vehicles while traveling on government business when the cost is less than or equal to the most affordable nonelectric option.
The winners of the 2023 Readers Choice Awards
The top travel companies, products and providers in 84 categories, chosen by Travel Weekly readers for excellence during the past year, were announced Wednesday night.
Presenting the 2023 Readers Choice Awards Finalists
Travel Weekly proudly presents your nominees for the 21st annual Readers Choice Awards, which honor the best of the best in travel.
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Delta reaches new deals with two GDSs and is close to a third
Viking says its best booking week in history happened in late July
NCL to sail more port-intensive Europe cruises in 2026
The U.S. still forbids travel to North Korea
Delta's chief operating officer will depart this month
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