2023 sales: $124 million
Previous ranking: 57
Employees: 60 full-time, 4 part-time
1212 O St.
Lincoln, NE 68508
Phone: (402) 435-8888
Website Executives
CHAIRMAN/CHIEF VISIONARY OFFICER: Steve Glenn
CEO: Paul Glenn
PRESIDENT: Jennifer Belt
COMPANY FACTS
* Privately held company.
* Steve Glenn, Paul Glenn and Jennifer Belt are majority shareholders.
* Owns Women of the Midwest, a division for group travel exclusively for women.
* Sales: 92% business, 8% leisure.
* A member of Virtuoso.
2023 DEVELOPMENTS
* Implemented a strategy to harness generative AI technology, with the goal to surpass current online booking tool systems and enhance agent efficiency, effectiveness and productivity.
* Launched ETGreen, its environmental initiative to plant 1 million trees -- one for every airline ticket purchased by a customer -- to offset carbon emissions from travelers.
* Continued focus on hiring and training staff to maintain service and 91 Net Promoter Score.
* Reimplemented Simplifying Travel, an annual, two-day travel management conference for customers and prospects.
* Celebrated its 36-year anniversary by hosting the band Chicago for an outdoor concert with staff, family, customers, vendors and friends.
LOOKING AHEAD
* Fully implementing Travelport+ and the comprehensive use of NDC for customers.
* Building new business models that enable profitable integration of NDC.
* Expanding hotel-sourcing model to save customers more money.
* Building a merchant model that enables more pricing elasticity.
* Anticipating further consolidation in the TMC industry, a trend the company believes will work to its advantage.
* Crafting a new business plan to guide the company to its 50-year anniversary.
* Incredibly optimistic about the future of the company, which continues to experience rapid growth. Corporate customer base is strengthening month by month, and witnessing a notable uptick in corporate meetings. It foresees 2024 as its most successful year yet.