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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Europe Insights
Check out what's new in Czechia
The National Year of Czech Music leads an upbeat roster of travel news for the destination.
Top five feel-good travel stories in Europe
As 2024 kicks off, let's look back and find things to feel good about in the travel industry.
Revved up for Italy's Emilia-Romagna
The upcoming "Ferrari" film could boost the region as a tourism destination.
Winter blues? Norway has the cure
Norway goes all in on turning the season — especially the holidays — into something magical and fun.
What to know about the 2024 Paris Olympics
Infrastructure for the Games — much of it focused on sustainability — is largely already in place.
Where to dine in Vienna
If your idea of Viennese cuisine is limited to wiener schnitzel and apple strudel, it's time to give the culinary side of...
Annual LGBTQ ski event is ready to beat the heat
Switzerland's Arosa Gay Ski Week is an over-the-top celebration of diversity and inclusivity designed to support LGBTQ causes...
How cool is Zurich?
First-time visitors might be surprised to find Switzerland's largest city has a lot of what Europhiles typically want.
Finding the WOW factor in Portugal
A new cultural district in Porto is a must for wine lovers.
Mandarin Oriental embraces families with children
These luxury hotels give parents what they want for their vacation dollars: experiences that are specific to the destination,...
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The DOJ didn't challenge the Alaska-Hawaiian merger. What will the DOT do?
Environmental protestors disrupt cruises in the Netherlands
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Universal Orlando's new luxury hotel will have an entrance to Epic Universe
In summer 2026, Princess will operate two ships in the Caribbean
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