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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Caribbean Insights
The Rockley on Barbados solves some identity issues
The property was formerly known as the South Beach Hotel, even though it was not located in South Beach -- or even on a beach....
A new way of looking at Puerto Rico
The latest version of the island's "Live Boricua" marketing campaign is encouraging visitors to discover the people and places...
New resorts, dive attraction should spice up Grenada tourism
The island nation landed on the New York Times' "52 Places to Go" list for 2024.
It's smooth sailing once again for The Moorings and Sunsail
The yacht-charter companies, nearly wiped out by the 1-2 punch of Hurricane Irma and Covid, rebounded to have their best year...
Spa at Tryall takes advantage of all Jamaica has to offer
The new spa at the Tryall Club incorporated locally sourced materials in its construction and does the same in many of its...
Aruba is making it easier to enter the country
The island soon will be introducing the Aruba Happy One Pass, an app that will enable visitors to pass quickly through Queen...
St. Kitts and Nevis looks to seize the spotlight in 2024
The two-island nation is hopeful that inclusion on American Express Travel's "Trending Destinations" list will help boost...
A busy year at Atlantis Paradise Island
New restaurants and events as well as room and casino refits marked the Bahamas' resorts 25th anniversary year. And more...
St. Lucia is making room for more visitors
With visitor numbers expected to continue an upward climb in coming years, the island is preparing to add at least 1,000 new...
Events at Caribbean resorts will pump up the holiday spirit
Resorts in the region will treat guests to dinners, fireworks, concerts and other festivities.
More Caribbean Insights
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The DOJ didn't challenge the Alaska-Hawaiian merger. What will the DOT do?
Environmental protestors disrupt cruises in the Netherlands
How important are free checked bags? Southwest is surveying customers
Universal Orlando's new luxury hotel will have an entrance to Epic Universe
In summer 2026, Princess will operate two ships in the Caribbean
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