2023 sales: $5.7 billion
Previous ranking: 11
Employees: 3,285 full-time, 65 part-time
1633 Broadway
New York, NY 10019
Phone: (212) 944-2121
Website Executives
CHAIRMAN: Michael Batt
CEO: J.D. O'Hara
CFO: Robert Klug
PRESIDENT, ALTOUR: Gabe Rizzi
PRESIDENT, GLOBAL TRAVEL COLLECTION: Angie Licea
PRESIDENT, TRAVEL LEADERS GROUP: John Lovell
COMPANY FACTS
* Privately owned company.
* Owned by private equity firm Certares.
* Sells directly to consumers plus hosting, franchising, travel management, hotel wholesaling and meetings, incentives, conferencing and exhibitions.
* Works with 7,600 independent contractors.
* Subsidiaries include Altour (corporate travel, meetings and incentives, leisure travel, entertainment travel and private jet travel), Global Travel Collection, (Protravel International, Tzell Travel Group, Andrew Harper, All Star Travel Group, Colletts Travel and In the Know Experiences) and Travel Leaders Group (Travel Leaders Network, host agency Nexion Travel Group, Barrhead Travel, Bonotel Exclusive Travel, CruCon Cruise Outlet, Cruise Specialists, Roadtrips and Travel Leaders Vacation Center).
* Its network represents 112,000 nonemployee advisors globally when including Travel Leaders Network member advisors and International Network members, which produced $7.2 billion in sales.
* Sales: 57% leisure, 43% business (which includes other retail sales such as meetings).
* A member of Travel Leaders Network and Virtuoso.
2023 DEVELOPMENTS
* Continued to serve as advocates for its travel advisors and the industry.
* Introduced its advisors to enhanced business development tools, more support and training programs to drive revenue and maximum growth potential.
* Developed and beta-tested technology and worked with Sabre to introduce Sabre Red Launchpad, a graphics-enhanced booking tool that enables agencies to consume NDC and other flight, hotel and car rental content.
* Doubled down on its luxury category, introducing the Internova Plus event where top luxury advisors from across its brands met with supplier partners in a fun environment.
* Launched Oltre, a quarterly luxury lifestyle travel magazine for top clients in the luxury segment.
* Debuted Curated Hotels & Resorts, a collection of 400 lifestyle properties that complements its Select Hotels & Resorts and Worldwide Hotels & Resorts programs.
* Became more focused on environmental, social and governance to drive business growth.
* Partnered with diversity organization I Am Cultured to host its annual Youth Travel Summit for New York City high school students of color.
* Set another fundraising record by raising more than $300,000 for its Family Bonds Foundation, which provides charitable grants.
* Created Internova Green Circle, a sustainability initiative that's part of its commitment to support environmentally friendly practices.