2023 sales: $198.8 million
Previous ranking: 50
Employees: 74 full-time
21241 S. Western Ave., Suite 280
Torrance, CA 90501
Phone: (310) 525-1800
Website Executives
PRESIDENT/CEO: Mariko Ishii
PRESIDENT, KINTETSU INTERNATIONAL AMERICA COMPANY: Stephen Yo
DIRECTOR, CORPORATE PLANNING & KIE HOTEL PROGRAM: William Sarcona
DIRECTOR, SALES: Hidemiki Hasegawa
DIRECTOR, OPERATIONS: Maki Hoshino
COMPANY FACTS
* Subsidiary of Tokyo public company KNT-CT Holdings.
* Sells directly B2B, B2C.
* Sales: 70% business, 15% leisure and 15% other.
* A member of ABC Global, Travelsavers, CLIA and Virtuoso.
2023 DEVELOPMENTS
* Focused on sustainability and traveler well-being, including real-time carbon footprint indicators, duty of care and risk-management products and services.
* Relaunched website.
* Expanded Texas presence with Dallas office.
* Experienced strong recovery in every segment.
LOOKING AHEAD
* Finishing NDC integration.
* Launching an online booking portal on its website, integrating its deeply discounted hotel rates.
* Celebrating its 50th anniversary with events, special promotions and initiatives to give back to the community, clients and employees who have contributed to the company's growth.
* Enhancing its fee system to better reflect the market in the post-Covid era.
* In Q3 and Q4, expects to pass all sales and revenue figures based on the same period in 2019, which will complete a full recovery.