2023 sales: $796.3 million
Previous ranking: 22
Employees: 26 full-time, 5 part-time
9125 Philips Highway
Jacksonville, FL 32256
Phone: (800) 935.2727
Website Executives
EXECUTIVES PRESIDENT/CO-OWNER: Steve Muraca
CO-PRESIDENT/CO-OWNER: Chad E. Burt
SVP, TECHNOLOGY: David Whitlock
EVP, SALES AND AGENT DEVELOPMENT: Dan Crutchfield
SVP, BUSINESS DEVELOPMENT: Jared Braunstein
SVP, OPULENCE LUXURY DIVISION: Andrea Wright
COMPANY FACTS
* Privately held host agency.
* Works with 8,954 independent contractors.
* Sales: 95% leisure, 1% business, 4% other.
* Part of Travel Leaders Network-Elite 8.
2023 DEVELOPMENTS
* Deployed AI-driven tools for agent augmentation.
* Hired Andrea Wright as executive head of Opulence, its new luxury division.
* Deployed SYPR (So Your Phone Rang) real-world client- and sales-management courses.
* Achieved a 27% year-over-year transaction value increase.
* Deployed new agent-focused marketing center.
LOOKING AHEAD
* Investing heavily in organic agent-focused AI tools and next-level education for agents.
* Integrating Project Expedition, a leading excursion company, at the point of sale.
* Anticipate a huge surge in both sales velocity and transaction value.