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Carnival representatives talk about Celebration Key at an event in Atlanta.

Carnival gets the Celebration Key party started in AtlantaA four-city tour called "Your Peek at Paradise" is educating travel advisors about the Carnival private destination in Grand...

CEO Matthew Upchurch outlined Virtuoso's strategy in providing technology to member agencies.

Technology takes center stage at Virtuoso Travel WeekVirtuoso chairman and CEO Matthew Upchurch has often said that technology's role can help advisors "automate the predictable so...

Jamie Biesiada

Striking customer service goldLessons on retention, referrals and service -- from my mechanic.

Mark Pestronk

FTC rule excludes franchise agreementsThe status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...

In Nebraska, there won't be a tax on travel advisors' services

In Nebraska, there won't be a tax on travel advisors' servicesAccording to ASTA, the Nebraska Legislature passed a tax plan that retains an exemption for travel advisors' services.

Arnie Weissmann

A drop in travel advisor salaries, explainedIn a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...

The Grand Wailea Maui, A Waldorf Astoria Resort.

Hilton launches new luxury program for travel advisorsHilton for Luxury replaces the Impresario platform and adds a concierge desk for advisors.

Delta said it will begin testing a basic NDC selling and servicing solution with select agency partners next year.

Delta reaches new deals with two GDSs and is close to a thirdThe deals include full-content commitments for legacy systems and without surcharges. Meanwhile, Delta continues its...

The U.S. Travel Association reported in early August that there are at least 1 million travel-sector job openings.

A recent rise in jobless rate carries pros and cons for travelPeople looking for work will find plenty of opportunities right now in travel and hospitality. But if the unemployment rate...

Stonehenge in Wiltshire, England.

VisitBritain refreshes travel advisor trainingThe training program consists of four chapters: attractions, accommodations, events and experiences.

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