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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Hawaii Travel Insights
Good news for Hawaii in new report
The University of Hawaii Economic Research Organization says the Islands' pandemic recovery is "largely complete."
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Safari lodges refocus on families
With the Covid-era boom in multigenerational travel sticking around, Africa’s lodges and camps are increasingly offering...
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2023, A year in review
Cruise’s comeback, wars in the Middle East and Europe, the Maui wildfires, the Disney-DeSantis feud and JetBlue’s days in court...
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After record period of ship removals, younger, more efficient fleets remain
Thirty-eight vessels were sold to shipbreaking yards since the pandemic began. The result? A worldwide cruise fleet of larger,...
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Covid travel rules: An interactive map of today's travel requirements
This interactive travel map gives updated, country-by-country info on travel restrictions, quarantine requirements, testing rules and documentation. Powered by Sherpa.
U.S. destinations cheer the return of Chinese travelers
China has opened outbound group tourism to several countries, including the U.S.
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The DOJ didn't challenge the Alaska-Hawaiian merger. What will the DOT do?
Environmental protestors disrupt cruises in the Netherlands
How important are free checked bags? Southwest is surveying customers
Universal Orlando's new luxury hotel will have an entrance to Epic Universe
In summer 2026, Princess will operate two ships in the Caribbean
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A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
The D.R.'s next big resort destination
Miches, located 90 miles west of ultrapopular Punta Cana, is currently home to a Club Med. But some other big hospitality...
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The DOJ didn't challenge the Alaska-Hawaiian merger. What will the DOT do?
Environmental protestors disrupt cruises in the Netherlands
How important are free checked bags? Southwest is surveying customers
Universal Orlando's new luxury hotel will have an entrance to Epic Universe
In summer 2026, Princess will operate two ships in the Caribbean
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