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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Aviation
Delta's chief operating officer will depart this month
The DOJ didn't challenge the Alaska-Hawaiian merger. What will the DOT do?
How important are free checked bags? Southwest is surveying customers
U.S. will require inspection of pilot seats on Boeing 787s
Delta reaches new deals with two GDSs and is close to a third
Ground Transportation
Carnival, Southwest, Viator to sell travel deals on Amazon Prime Day
Is Amtrak on the right track?
Intrepid launches rail trips for sustainable travel
Uber to launch airport shuttle service in U.S.
Here's how Mexico's myriad infrastructure projects will reshape tourism
Corporate Travel
Delta reaches new deals with two GDSs and is close to a third
Delta launches SkyMiles business travel perks
Internova settles litigation with former employees
American Express to open Centurion Lounge at Salt Lake City Airport
Travelsavers offers marketing service for hotels
Government Affairs
The DOJ didn't challenge the Alaska-Hawaiian merger. What will the DOT do?
The U.S. still forbids travel to North Korea
In Nebraska, there won't be a tax on travel advisors' services
A recent rise in jobless rate carries pros and cons for travel
Hiring slowed in July, but not in travel and hospitality
Cruise
Carnival gets the Celebration Key party started in Atlanta
Uniquely Bahamian experience at Disney's Lookout Cay
In summer 2026, Princess will operate two ships in the Caribbean
Viking says its best booking week in history happened in late July
NCL to sail more port-intensive Europe cruises in 2026
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Magellan Awards deadline extended
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The winners of the 2023 Readers Choice Awards
Presenting the 2023 Magellan Awards winners
CruiseWorld opens in Fort Lauderdale
Hotel News
Madagascar making its mark in high-end, sustainable travel
Paris Las Vegas celebrates 25 years with a luxury room refit
InterContinental hotel is coming to Orlando
Universal Orlando's new luxury hotel will have an entrance to Epic Universe
Beaumont Mayfair hotel marking 10th anniversary with renovation
Luxury Travel
Madagascar making its mark in high-end, sustainable travel
Paris Las Vegas celebrates 25 years with a luxury room refit
InterContinental hotel is coming to Orlando
Amadeus River Cruises will welcome the Amara next spring
Beaumont Mayfair hotel marking 10th anniversary with renovation
Retail
Carnival gets the Celebration Key party started in Atlanta
Technology takes center stage at Virtuoso Travel Week
Striking customer service gold
FTC rule excludes franchise agreements
In Nebraska, there won't be a tax on travel advisors' services
Travel Technology
Technology takes center stage at Virtuoso Travel Week
Axus Travel App recognized at Virtuoso Travel Week
Travelsavers offers marketing service for hotels
Grupo Xcaret has a new booking tool for travel advisors
Alaska Airlines invests in startup developing blended-wing planes
Tours
The U.S. still forbids travel to North Korea
Tour operators say North Korea will reopen to tourism
Globus launches small-group tour product
Wrongful-death lawsuit filed over Titan submersible implosion
Overtourism solutions: Putting the residents first
River Cruising
Viking says its best booking week in history happened in late July
Amadeus River Cruises will welcome the Amara next spring
AmaWaterways plans growth on the Mekong River
Getting into groups: Advice for travel advisors, Part 2
Century Cruises will introduce a new Yangtze ship in September
Destination News
Africa / Middle East Travel
Madagascar making its mark in high-end, sustainable travel
A luxury hide in Botswana's Mashatu reserve that should click with photographers
'Africa is not a country': Tourism officials sound off over coverage of a localized mpox outbreak
Globus launches small-group tour product
Voaara, a new luxury resort, is set to open in Madagascar
Asia / Pacific Travel
The U.S. still forbids travel to North Korea
Disney's Singapore ship will feature the Imagination Garden
AmaWaterways plans growth on the Mekong River
What is a high-value destination? The Bhutan prime minister's insight
Tour operators say North Korea will reopen to tourism
Caribbean Travel
Carnival gets the Celebration Key party started in Atlanta
Uniquely Bahamian experience at Disney's Lookout Cay
In summer 2026, Princess will operate two ships in the Caribbean
Ultraluxe Cape Stout estate debuts at Moskito Island the British Virgin Islands
Food and wine festival returns to Casa de Campo
Central / South America Travel
Globus launches small-group tour product
Abercrombie & Kent's luxury riverboat in Peru will be called Pure Amazon
For travelers avoiding crowds, it's the summer of destination 'dupes'
Avianca to return to flying between Chicago and Bogota, Colombia
Celebrity-Lindblad Galapagos deal is a strategic fit
Europe Travel
NCL to sail more port-intensive Europe cruises in 2026
Amadeus River Cruises will welcome the Amara next spring
These are Germany's two latest Unesco sites
Beaumont Mayfair hotel marking 10th anniversary with renovation
VisitBritain refreshes travel advisor training
Hawaii Travel
The DOJ didn't challenge the Alaska-Hawaiian merger. What will the DOT do?
Anniversary of the Lahaina fires: Why travelers should return to Maui
Aaron Sala named CEO of Hawaii Visitors and Convention Bureau
Alaska and Hawaiian clear a big hurdle toward their airline merger
Going back to Maui, a year after the wildfires
Mexico Travel
Grupo Xcaret has a new booking tool for travel advisors
Banyan Tree Veya opens in Mexico's wine country
Puerto Vallarta's Casa Velas debuts elopement experience
Hyatt reports growth slowdown for all-inclusive resorts
Exploring the cultural side of San Luis Potosi
USA / Canada
Paris Las Vegas celebrates 25 years with a luxury room refit
Vermont's Killington and Pico ski resorts to change hands
InterContinental hotel is coming to Orlando
Hyatt makes a big deal in Orlando
Crescent City's fall festival feast
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The DOJ didn't challenge the Alaska-Hawaiian merger. What will the DOT do?
Environmental protestors disrupt cruises in the Netherlands
How important are free checked bags? Southwest is surveying customers
Universal Orlando's new luxury hotel will have an entrance to Epic Universe
In summer 2026, Princess will operate two ships in the Caribbean
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Delta reaches new deals with two GDSs and is close to a third
Viking says its best booking week in history happened in late July
NCL to sail more port-intensive Europe cruises in 2026
The U.S. still forbids travel to North Korea
Delta's chief operating officer will depart this month
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