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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Caribbean
Carnival gets the Celebration Key party started in Atlanta
A four-city tour called "Your Peek at Paradise" is educating travel advisors about the Carnival private destination in Grand...
Uniquely Bahamian experience at Disney's Lookout Cay
Rather than focus on the stories of Disney characters, the new private destination tells the story of the Bahamian people...
In summer 2026, Princess will operate two ships in the Caribbean
The Caribbean Princess will sail the line's first summer sailings from Port Canaveral.
The D.R.'s next big resort destination
Miches, located 90 miles west of ultrapopular Punta Cana, is currently home to a Club Med. But some other big hospitality...
Ultraluxe Cape Stout estate debuts at Moskito Island the British Virgin Islands
The seven-suite estate sleeps 14, includes a bunk house that sleeps an additional 10 and comes with a 42-foot powerboat. The...
Food and wine festival returns to Casa de Campo
The October event at the Dominican Republic resort will feature celebrity chefs Scott Conant, Hubert Keller and Shawn McClain.
Hilton Aruba Resort adding an oceanfront tower
Expected to be completed by fall 2025, the tower will include 18 oceanfront suites that will operate as a hotel-within-a-hotel...
Beaches Turks & Caicos offers agents a chance at a free stay
Travel advisors with the highest revenue earned on bookings of VIP packages for the resort's country music concert by Parmalee...
Hyatt reports growth slowdown for all-inclusive resorts
Hyatt saw some pullback in demand in the second quarter, which CEO Mark Hoplamazian attributed to a "return to prepandemic...
Grand Bahama's grand resurgence
Five years after Hurricane Dorian ripped through the island, Grand Bahama is welcoming back visitors at a record clip and is...
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Delta reaches new deals with two GDSs and is close to a third
Viking says its best booking week in history happened in late July
NCL to sail more port-intensive Europe cruises in 2026
The U.S. still forbids travel to North Korea
Delta's chief operating officer will depart this month
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