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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Features
Ultraluxe Cape Stout estate debuts at Moskito Island the British Virgin Islands
The seven-suite estate sleeps 14, includes a bunk house that sleeps an additional 10 and comes with a 42-foot powerboat. The...
Sandals will convert Emerald Bay to a Beaches resort
The Beaches family brand is coming to the Bahamas. The Sandals Emerald Bay will close on Aug. 15, and renovations are expected...
Master class in rum on St. Kitts
The Kittitian Rummaster Certification Program takes guests through history, sampling and crafting the liquor.
Soaking in the serenity at Secrets Tides Punta Cana
In a late March visit, contributing editor Omar Perez found the resort to be a breath of fresh air for those interested in...
Disney Cruise Line's Lookout Cay is a cultural departure from Castaway
Lookout Cay at Lighthouse Point embraces the culture of Bahamians, showcasing their music, art and designs and their Junkanoo...
Atlantis Paradise Island creates Barbie Bahamas Beach Vacation
Summer guests to the resort will find Barbie-themed guestrooms, pool cabanas, activities, a Barbie walk-through experience and...
Three Black-owned hotels empower their communities
Writer Mariette Williams reached out to three Black hotel owners to talk about hospitality, family legacies and what hotel...
East, west and center, luxury on Anguilla's Meads Bay
There is no shortage of attention-grabbing five-star properties on Anguilla, but the sum of a Meads Bay vacation transcends the...
The British Colonial steps into the future -- with one foot firmly in its past
The luxury hotel in Nassau reopened following a $50 million renovation but has retained its early-20th century charm and...
Kimpton opening its first hotel in the Dominican Republic
The 130-room Kimpton Las Mercedes will be located in Santo Domingo's Colonial City neighborhood, in a restored building that...
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The DOJ didn't challenge the Alaska-Hawaiian merger. What will the DOT do?
Environmental protestors disrupt cruises in the Netherlands
How important are free checked bags? Southwest is surveying customers
Universal Orlando's new luxury hotel will have an entrance to Epic Universe
In summer 2026, Princess will operate two ships in the Caribbean
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