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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Thought Leadership
Neighborhood Tourism Soars as Travelers Seek a Local Sense of Place
Neighborhood tourism is on the rise as travelers seek more encounters with authentic local culture.
What Every Travel Advisor Should Know About Pilot Training
Effective pilot recruitment and training are crucial for the success of the airline industry. Find out why this topic is...
The A-B-Cs of NDC and How Travel Advisors Can Embrace the Transition
With New Distribution Capability (NDC), navigating these new channels can be tricky for travel advisors. Learn key ways to ease...
Travel Insurance Means Peace of Mind for Cruise Clients
Obtaining the right coverage is essential in handling travel challenges.
How All-Inclusives Redefine Luxury Vacations
All-inclusive resorts have upped the ante on their offerings and are redefining the luxury vacation experience.
How Technology Is Improving the Way Travel Advisors Conduct Business
Learn what travel technology trends are improving the way travel advisors conduct business.
Standing Up for a Better World
Sustainability and Diversity, Equity, and Inclusion (DEI) are core values that many travel suppliers and visitors are...
The Blue Flag: What It Means & Why It's Important
Since many travelers may not know exactly what Blue Flag means or how it’s earned, here’s what you can pass along to help...
Airlines Step Up to the Sustainability Plate — and Travel Advisors Can Follow
Sustainability in air travel has become an ever-increasing priority for customers. Learn how airlines and travel advisors are...
How Travel Advisors Are Selling Front-of-Cabin and Business Class Air Travel
Savvy travel advisors provide insight on the nuances of selling luxury airline travel to their customers.
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Delta reaches new deals with two GDSs and is close to a third
Viking says its best booking week in history happened in late July
NCL to sail more port-intensive Europe cruises in 2026
The U.S. still forbids travel to North Korea
Delta's chief operating officer will depart this month
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