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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Mexico
Grupo Xcaret has a new booking tool for travel advisors
The tool can be used to book Xcaret Hotels' three all-inclusives in Mexico's Riviera Maya: Hotel Xcaret Mexico, Hotel Xcaret...
Banyan Tree Veya opens in Mexico's wine country
The luxury wellness resort is set amid 16 acres of vineyards in Mexico's Baja wine country.
Check out Marriott's City Centro hotels in Mexico
The three City Centro hotels in Mexico offer cultural significance, modern amenities and prime locations at an affordable price...
Puerto Vallarta's Casa Velas debuts elopement experience
The adults-only hotel's new experience includes a secret ceremony and a mystery three-night honeymoon trip to its sister Velas...
Hyatt reports growth slowdown for all-inclusive resorts
Hyatt saw some pullback in demand in the second quarter, which CEO Mark Hoplamazian attributed to a "return to prepandemic...
Exploring the cultural side of San Luis Potosi
The state of San Luis Potosi is perhaps best known to adventure travelers. But its capital city is a visual stunner from...
Los Cabos eyes continued smart growth
With an anticipated 4.3 million tourists expected this year, the destination has growth on its mind, with a focus on quality...
Will Mexico's new leader help ease tensions with U.S. over aviation?
The DOT contends that capacity reductions at Mexico City's Benito Juarez airport done during the Lopez Obrador administration...
Revamped Tropicana set to open in San Jose del Cabo
The hacienda-inspired boutique hotel Tropicana Los Cabos is located in the city's arts district.
Surf's up at Mexico's Secrets Bahia Mita Resort
The resort on the Bay of Banderas offers free surfing lessons in one of Mexico's top surf destinations. But if catching a wave...
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Delta reaches new deals with two GDSs and is close to a third
Viking says its best booking week in history happened in late July
NCL to sail more port-intensive Europe cruises in 2026
The U.S. still forbids travel to North Korea
Delta's chief operating officer will depart this month
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