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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Asia Pacific
The U.S. still forbids travel to North Korea
North Korea is reopening to tourism, but U.S. citizens haven't been allowed to travel there since 2017.
Disney's Singapore ship will feature the Imagination Garden
The Disney Adventure's Imagination Garden will take on the look and feel of being inside a storybook. The area will have...
AmaWaterways plans growth on the Mekong River
Changes may be coming to the top deck and pool area of the AmaDara's sister ship, the AmaMaya, which is slated to start sailing...
What is a high-value destination? The Bhutan prime minister's insight
Tshering Togay has a simple way to judge tourism success or failure: Do residents regard visitors as guests? Or intruders?
Tour operators say North Korea will reopen to tourism
Chinese companies Koryo Tours and KTG Tours each revealed plans to restart North Korea itineraries this winter.
Singapore Airlines to halt Houston service
The carrier on April 1 will suspend flights between Houston and Manchester, England.
Globus launches small-group tour product
The Small Group Discovery tours average 15 to 18 guests and are bookable now, with departures starting in 2025.
Australia is joining Global Entry
Starting in January, Australian citizens will be able to access expedited customs clearance when arriving in the U.S.
Century Cruises will introduce a new Yangtze ship in September
The 236-cabin Century Voyage will be the company's fourth ship in its fleet of certified green vessels.
Fiji Airways to launch Dallas service
Dallas will be Fiji Airways' fourth U.S. destination, joining Los Angeles, San Francisco and Honolulu.
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Delta reaches new deals with two GDSs and is close to a third
Viking says its best booking week in history happened in late July
NCL to sail more port-intensive Europe cruises in 2026
The U.S. still forbids travel to North Korea
Delta's chief operating officer will depart this month
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