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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Central South America
Globus launches small-group tour product
The Small Group Discovery tours average 15 to 18 guests and are bookable now, with departures starting in 2025.
Abercrombie & Kent's luxury riverboat in Peru will be called Pure Amazon
Pure Amazon will debut in 2025, sailing three- and four-day cruises.
For travelers avoiding crowds, it's the summer of destination 'dupes'
Would your clients trade South America for Europe? Malta for Italy? Laos for Thailand? Less crowded alternatives to popular...
Avianca to return to flying between Chicago and Bogota, Colombia
Avianca will be the only airline connecting Chicago directly with the Colombian capital, Cirium flight schedule data shows.
Celebrity-Lindblad Galapagos deal is a strategic fit
Lindblad is acquiring ships that are a good fit for the company, and they come with two precious licenses to operate in the...
Air Europa passengers injured in turbulence incident
On Tuesday, six people remained in a Brazilian hospital because they were injured in an Air Europa plane that encountered heavy...
Royal Caribbean Group CEO is interested in Galapagos expansion
While Royal Caribbean Group is selling two older Galapagos ships to Lindblad Expeditions, CEO Jason Liberty said its newer...
Lindblad Expeditions will acquire two Galapagos ships from Celebrity Cruises
Lindblad will renovate and rename the Celebrity Xpedition and Celebrity Xploration, then deploy the ships in the Galapagos.
Finding my true vacation spot
Tamara J. Walker, a historian and associate professor of Africana Studies at Barnard College, recounts a recent visit to Belize...
Delfin Amazon cruises to feature wildlife experts
The experts are National Geographic Explorers Carmen Chavez and Kenneth Feeley, wildlife photographer Walter Wust and pink...
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Delta reaches new deals with two GDSs and is close to a third
Viking says its best booking week in history happened in late July
NCL to sail more port-intensive Europe cruises in 2026
The U.S. still forbids travel to North Korea
Delta's chief operating officer will depart this month
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