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Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
FTC rule excludes franchise agreements
The status of the Federal Trade Commission's new rule prohibiting employee and independent contractor noncompete clauses is...
Ready for the next season of Olympics travel?
It's time to start planning trips for the 2026 Milano Cortina Winter Games in Italy.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
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Cover Story
Going back to Maui, a year after the wildfires
Tourism is still way down on the island, but there are signs of recovery. And efforts are underway to boost visitor numbers.
Getting into groups: Advice for travel advisors, Part 2
In Part 2 of our look at group travel, we explore the intricacies of building and managing groups on cruises, river cruises and...
Getting into groups: Advice for travel advisors, Part 1
Group travel can be rewarding but challenging for advisors to sell. In this two-part series, we tap industry professionals for...
What defines a luxury cruise?
Cruise lines set themselves apart with elevated culinary offerings, butler service or high crew-to-guest ratios. In the end, it...
Focus on business travel: Putting generative AI to work
Travel management companies are deploying low-risk AI tools while laying the groundwork for more complex uses -- with the...
For travelers avoiding crowds, it's the summer of destination 'dupes'
Would your clients trade South America for Europe? Malta for Italy? Laos for Thailand? Less crowded alternatives to popular...
Is Amtrak on the right track?
The rail line has set some lofty goals for increased ridership. Upgrades are in the works. But will faster, more comfortable...
With hotel prices so high, a little something extra never hurts
Hoteliers recognize that even well-to-do guests feel they're being 'nickeled-and-dimed' for ancillaries on top of high rates....
Travel Weekly's 2024 Power List
Travel Weekly's annual ranking of the largest sellers of travel is bigger than it's ever been, furnishing proof of a strong,...
My dinner with Steve Perillo, 'Mr. Italy Jr.'
A conversation reveals reasons for Perillo Tours' sustained success and how budding expansion plans will take the company...
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Delta reaches new deals with two GDSs and is close to a third
Viking says its best booking week in history happened in late July
NCL to sail more port-intensive Europe cruises in 2026
The U.S. still forbids travel to North Korea
Delta's chief operating officer will depart this month
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